FYI-MX stands for MAIL EXCHANGER.

Requirements

In order to use another mail server, you will need the other company's mail server hostname(s). The mail server's hostname will probably take the format of mail.thatcompany.com, but check with the company to be certain.

Setting up mail using a third party MX profile is quite easy, but depending on your current settings, you may need to take different steps:

1)For those users who have never used an MX profile before, please follow the steps below:

Login to your member area and click on the domain name you wish to use with the new MX provider. Click on "Edit Email Settings" then when the next page loads click on "Advanced: Use a different MX Profile" this will change the page to reveal the more advanced MX options. From here you can enter the hostname that was provided to you by your new MX provider, and set the distance. If this is your only mail server, then the distance can simply be set to 0. Now simply click the "Submit Query" button, then on the next page click on the "Confirm Changes" button and the change will be made. You can repeat this process to add other mail servers, just remember that the distance set will determine which server has priority.

Please allow up to 48 hours for the information to update.

2)For those users who have already setup an MX profile but only wish to use the third party MX Profile now, please follow the steps below:

Login to your member area and click on the domain name you wish to use with your new MX provider. Click on "Edit Email Settings" then when the next page loads click on "Advanced: Use a different MX Profile" this will change the page to reveal the more advanced MX options. To remove the current profile you need only enter the host name provided by your MX service in the place of the current hostname, and set the distance. If this is your only mail server, then the distance can simply be set to 0. Now simply click the "Submit Query" button, then on the next page click on the "Confirm Changes" button and the change will be made.

Please allow up to 48 hours for the information to update.

3)For those users who have already setup an MX profile but have gone back to using the MyDomain.com email forwarding system but wish to use a third party's mail servers now, please follow the instructions below:

Login to your member area and click on the domain name you wish to use with your new MX provider. Click on "Edit Email Settings" then when the next page loads click on "Advanced: Use a different MX Profile" this will change the page to reveal the more advanced MX options. Your old settings should still be listed. Now simply click the "Submit Query" button, then on the next page click on the "Confirm Changes" button and the change will be made. If the information from your previous settings is not already filled in, please go back to step 1, or 2.

Please allow up to 48 hours for the information to update.

* If you do not yet have MyDomainPlus services, please choose the domain from your domain list. Once the next page has loaded you will see:

Service type: MyDomain (change)

Click change on that page, and then when the next page has loaded you will see a dropdown menu which you will use to select "MyDomainPlus : Full Service Domain and Email Redirection Plus DNS Management". Now click the button that is labled "change" and you will be returned to the main page for that domain. You should now see:

Service type: MyDomainPlus (change)

You can now select Advanced: Use own mail server in the area marked:

Email settings:

(Edit Email Settings)

Thank you MyDomain support